A U.S. rabbi, Susan Grossman, tells the old quip, ask two Jews their thoughts on a subject, you’ll likely get three answers.* That’s kind of how it is for managers when it comes to the question of outsourcing janitorial work. Some managers have had such bad experiences with it that it’s even written into their …
Author Archives: Ron Segura
Making Green Cleaning Happen
While green cleaning has been discussed for years in the professional cleaning industry, it is surprising how many facilities still have not adopted a green cleaning program. For many, especially smaller businesses and facilities, it very simply may not be an issue that has been raised. Their focus is on day-to-day operations, which puts green …
Trash Can Liners, Oatmeal, and Cost Savings
Trashcans lined with plastic liners are located throughout colleges and universities in offices, classrooms, food service areas, etc. For a large school, with hundreds of staff and thousands of workers, there likely are several thousand trashcans—once again, all lined with plastic liners that need to be changed two or three times per week, if not …
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Correctional Facilities and Cleaning Consultants
Cleaning consultants are hired by different organizations for different reasons. A cleaning contractor, for instance, would likely hire a cleaning consultant to help them streamline their cleaning in a particular building or in all their internal operations. This helps cut costs. Because cleaning is virtually all labor, any steps taken to optimize strategies can contribute …
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What’s Next in Professional Cleaning
Reprinted from ISSA Today Magazine May 2016 For most custodial workers, the use of green or environmentally preferable cleaning products is now a daily fact of life. The turning point for green cleaning occurred a good decade ago, in the mid- to-late 2000s.So if green cleaning has become old hat, what new turning point am …
PPE and Product Mapping
This article was published in ISHN in August 2016 Administrators of industrial facilities can use product mapping when selecting safety products, factory floor equipment, office supplies, or just about anything that is purchased on a regular basis. It’s a matter of mapping out your selection criteria. Product maps can be used to analyze PPE based …
Partnering Series: Defining a Partnership
When a building service contractor creates a partnership with a client, the first thing to do is define what is meant by partnering with a customer. This will apply to both the BSC and the client. I define partnering as follows: “A shared journey between two or more parties that produces more effective results for …
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Partnering Series: Communicating With Customers
Partnering relationships must be formed. They certainly do not happen on their own. However, the evolved much more easily if the cleaning contractor has a goal of partnering with clients from the start. Usually, to build such a relationship with a customer, we need to communicate. “The art of communication is the language of leadership,” …
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Partnering Series: Leading And Being Reliable
This is part of a series of articles on partnering published on Cleanlink.com One of the key benefits of partnering with a client is that it opens the door for cleaning contractors to play a leadership role with their customers. They trust you; they value your assistance, they see the positive results that have been …
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Taking the Charge out of Static Electricity
Working with building managers of all kinds of facilities from schools and universities, to office buildings and industrial locations, I am often called in to help facilities reduce costs, green their cleaning operations, and/or promote sustainability. But very often I am called in to help managers with a “shall we say” unusual issue. One of …
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