The following is part of an interview with Ron Segura about his work improving cleaning operations at the Walt Disney Company Ron Segura has over 45 years of experience in all segments of the professional cleaning industry. In 1991, he was called in to help media giant, The Walt Disney Company, tackle many issues the company was …
Continue reading “How Ron Segura Improved Cleaning at Walt Disney”
San Mateo, CA. – Ron Segura, head of Segura & Associates, a janitorial consulting firm based in the U.S., will be the key presenter at two upcoming events for the professional cleaning industry in Peru and Brazil. The Peru event will be held in Lima on Tuesday, July 18, 2017. This is part of ISSA’s …
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The professional cleaning industry in North America and much of Western Europe now recognizes the benefits of providing green cleaning programs to its customers. More importantly, we now understand the positive health benefits of these programs to building users and cleaning staff. However, that certainly is not true in many other parts of the world. …
What we are starting to see in parts of the U.S. is large contract cleaning companies providing classes so that their non-English speaking staff can learn English. While some may be doing this independently, many have joined forces with organizations, often non-profits, that works with contract cleaners and other organizations to help teach these workers …
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The following was published in CMM in June 2017 Cleaning contracts between building service contractors (BSCs) and major corporate centers, schools, or universities often are for two-year terms—sometimes less. There are some reasons for these contracts to be so short, but for the most part, it is to the customer’s—and the BSC’s—advantage to agree to …
Continue reading “Convince Customers to Sign Longer Contracts”
A few years back, a new bank and bank building opened in San Francisco. Because the City by the Bay is already laden with scores of banks and banking services, this new organization went out of its way to build a new facility that was architecturally interesting and impressive. And, sure enough, it was. Articles …
San Mateo, CA – Fifty-two cleaning workers, all employees of Brilliant General Maintenance Company of San Jose, California, have recently graduated from English classes provided by the company. The classes are once per week and are part of an ongoing program set up by “Brilliant” several years ago for its Spanish-speaking cleaning workers Building Skills …
When we look back at how building service contractors prospected for new clients, we see it is nothing less than evolution. A good four decades ago, many contractors found reasonable success just sending out mailing… and making sure they were delivered on Monday, which is often “complaint day” in the cleaning business. As that proved …
San Mateo, CA – Cleaning contractors must always keep marketing their services to building managers, in good times as well as the not-so-good times. Unfortunately, some get off on the wrong foot right off the bat. There are tips and tricks that can prevent this and just might help sway a prospective client in your …
Continue reading “The Do’s and Don’ts of Calling on Building Managers”
A few years back, a new bank and bank building opened in San Francisco. Because the City by the Bay is already laden with scores of banks and banking services, this new organization went out of its way to build a new facility that was architecturally interesting and impressive. And, sure enough, it was. Articles …
Ron Segura, Founder and President of Segura & Associates brings over 50 years of experience in all segments of the Cleaning Industry. Ten of those years were spent overseeing the cleaning of over 4.5 million square feet of outsourced services for The Walt Disney Company.
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