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Author Archives: Ron Segura
Industry Leader David Holly Dies
One of the professional cleaning industries most respected leaders died in February 2017. David R. Holly spent his entire professional life working first as a building service contractor, than a salesperson with SC Johnson Company, The Ashkin Group, and most recently with Segura and Associations. While Holly was a highly valued member of The Ashkin …
Why No Green Cleaning Program?
While it has been discussed for years in the professional cleaning industry, it is surprising how many facilities have still not adopted a green cleaning program. For many, especially smaller businesses and facilities, it very simply may not be an issue. There focus is day-to-day operations, putting green and sustainable issues on the back burner …
Broadening the Definition of Benchmarking
Typically when we discuss benchmarking in the professional cleaning industry, we are discussing the actual performance of cleaning duties by cleaning professionals. We determine how long it takes properly trained cleaning workers to perform specific duties and from this, we establish a benchmark…this is how long this task should take. While we will be discussing …
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From Complainer to Flag Waver
This article was originally published in January 2016 in CMM A cleaning contractor told me his company maintained a five-story medical building in San Francisco, CA. To prepare him and his company for what was to come when starting the job, the management company that hired the contractor told him it had some problem tenants. …
Scope of Services and Requests for Proposal
When a new management company took over the controls of a mini high-rise condominium building in Chicago, one of the first things the new manager did was review the current agreements the building had with its different vendors. What they discovered was the following: Most all of the same vendors had been servicing the building …
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Aren’t Green and Sustainability the Same Thing?
Most building owners and managers now have a pretty good understanding of what a “green” building is. This typically is a facility that has been constructed and is being maintained with products and materials that have a reduced impact on the environment when compared to similar materials used for the same purpose. However, things are …
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Are You Pricing Yourself Out of the Game?
I am frequently told “I lose all bids, because the competition is submitting extremely low prices to get the job. There is no way that they can possibly do the job for the submitted price!” First of all, there are and will always be companies that bid low to get the job. But there are …
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The Value of a Review
One year has ended and another is ready to go! How about you? Business as usual or have you taken the time to review the past year and to develop a strategy to strengthen areas of your contract cleaning company to make it even more successful this year? Here are some areas you might review …
Ten Excuses for Not Starting a Cleaning Company
San Mateo, CA – Although Segura and Associates works primarily with larger cleaning contractors, Ron Segura, president of the organization, encourages newcomers to start a contract cleaning business and get involved in the industry. “Virtually all the contractors I have worked with began small, and look where they are today,” says Segura. “What they all …
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