San Mateo, CA – Ron Segura, president of Segura & Associates, has been invited to speak at the upcoming ISSA/INTERCLEAN Latin America tradeshow to be held in Mexico City, Mexico, February 21–23, 2017. This is the key jansan event for the professional cleaning industry in Mexico and throughout Latin America. Segura & Associates is a …
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Contractors are advised to always use an “EPA-registered” disinfectant. This refers to a disinfectant, or as referred to in the professional cleaning industry, an antimicrobial product, that has been tested and proven to be effective against specific germs and bacteria while also meeting certain environmental standards. If it meets these criteria, the disinfectant is registered by …
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If you have never heard the term “quat binding” before, join the club. It is actually relatively new to the professional cleaning industry as well. Quat refers to quaternary ammonium chloride, an active ingredient found in most EPA-registered disinfectants. The phenomenon of quat binding refers to the absorption of quaternary ammonium chloride into the cleaning …
San Mateo, CA – Ron Segura, a cleaning consultant to some of the largest building service contractors in North America, shares four “top of the list” ways cleaning companies can make 2017 one of their most successful years not only in income but in customer retention as well. “These tips are simple but often overlooked” …
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San Mateo, CA – As the year ends, this is a perfect time for cleaning contractors to take a serious look at their companies and evaluate how they are doing, says Ron Segura, president of Segura & Associates, whose firm helps cleaning contractors grow and become more successful. To do this, Segura suggests that cleaning …
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FM providers have changed and it’s time for RFPs to change as well Once upon a time a janitorial company was a janitorial company. Firms in those days didn’t think to venture into integrated pest management or landscaping services. But today it’s a different story. And comprehensive facility management (FM) is the name of today’s …
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We are not exactly sure when color coding began in the professional cleaning industry. We do know some manufacturers of microfiber cleaning cloths and mop heads were promoting it as far back as the early 2000s. Further, we know that healthcare facilities around the world have instituted some type of color coding system in their …
A cleaning contractor told me that his company maintained a five-story medical building in San Francisco. The management company that hired the contractor told him it had some “problem tenants,” so as to prepare him for what was to come. And what was to come were calls and complaints virtually on a daily basis. The …
Let’s assume the following scenario. It’s the middle of a cold, nasty winter and the Centers for Disease Control and Prevention (CDC) has reported a significant upswing in the number of children coming down with colds, the flu, and different viruses. They suggest that all facilities – schools, park and recreation centers, etc. – that …
Nearly every contract cleaning company refers to its customers as, well, customers. Some may call them “clients,” which is similar to using the term “customers,” while others actually demote their patrons by calling them an “account.” This terminology, while useful, sets up a certain dynamic that isn’t as advantageous for contract cleaners as it could …
Continue reading “How a Contractor Transforms into a Partner”
Ron Segura, Founder and President of Segura & Associates brings over 50 years of experience in all segments of the Cleaning Industry. Ten of those years were spent overseeing the cleaning of over 4.5 million square feet of outsourced services for The Walt Disney Company.
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