There is one thing virtually all the contractors I work with share, and that is they take their work along with them wherever they go. At the dinner table, their daughter may be telling them what happened at school that day, but their mind is off wondering if a customer request is being addressed or …
Author Archives: Ron Segura
How Cleaning Contractors Can Make the Most of Social Media
Cleaning contractors around the country have been involved with social media for several years now. However, the results have varied.
Cleaning Contractors May Be in Murky Waters When It Comes to Marijuana
As more states legalize the use of marijuana, a fair question many cleaning contractors are asking is how this impacts their business operations. If yours is a drug-free workplace, can you not hire someone because they failed a drug test, and will state courts protect you if there is a lawsuit? What if current employees …
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What’s Ahead for Cleaning Contractors in 2020?
It looks like 2020 is shaping up to be a good year for the economy, which means it will likely be a good year for cleaning contractors.
When Cleaning Schedules Don’t Work
The scope of services serves as the foundation for an RFP, and it has several benefits for both the cleaning contractor as well as the client.
Tips for Communicating Facility Cleaning Issues
This article by Ron Segura was originally published on the REMI Network The cleanliness of a facility is often based on appearance. In some cases, cleaning professionals are often targeted because, until recently, there was no scientific way to tell whether a facility or areas within a facility were effectively sanitized and left in a …
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New Year – New Logo
This article was originally published in CMM On the first Sunday after New Year’s Day, congregants at a church in Chicago do not wish each other Happy New Year. Instead, they wish each other “Happy New You.” The thinking behind this is that the new year provides an opportunity to shed the past and start …
Cleaning Contractors: How to Determine Your Target Market
Many cleaning contractors start their businesses by working with any facility or any company they can get. They know they must jump in somehow, so they start with what is available. However, with time, they often develop specialties, and these specialties become what we could call their niche or target markets. Having a target market …
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Winning Bids Has Nothing to do with Charges
A cleaning contractor was one of several contractors that responded to a request for proposal (RFP), also known as a “tender” in many parts of the world. This contractor was excited to find out that his proposal was one of four being given serious consideration. Moreover, a couple of weeks later, he was asked to …
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How Effective Onboarding Leads to a More Productive Staff
One of the problems many service providers have—whether they are in professional cleaning, carpet cleaning, landscaping, roofing, or a variety of other industries—is staff turnover. Although the numbers can vary, in some sectors the turnover rate can be more than 50 percent. This means that half the crew working for a contractor must be replaced …
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