One way to hold on to customers this is through outstanding customer service. Good customer service won’t do. It must be outstanding customer service
Author Archives: Ron Segura
What Cleaning Contractors Need to Know about WELL
What is the WELL program
Ways to Define Your Target Market
When it comes to marketing, it can be crucial to define your target market. Defining your market has several benefits but it can be a challenge.
Practical Strategies to Help Find Successful Salespeople and Keep them Happy
here is how can we improve the salesperson selection process and by doing so, find salespeople that will stick around a bit longer
Quick Tips: Some Selling Dos and Don’ts Just for Contractors
Quick Tips: Here are some do’s and don’t’s to help guide you in the selling presentation process from Ron Segura
Building Your Sales Skills Using Aristotle’s Art of Persuasion
Two thousand years ago, Greek philosopher Aristotle developed a formula that helped communicators including successful salespeople make presentations that convince others to act
How to Sell When You Can’t Sell
Selling is a skill and just about anyone can learn and use it to their advantage. Today, it is essential that we do.
What Doesn’t Fit Today May Fit Tomorrow
When hiring new people, keep the names of qualified people not hired. If called in again they will know more about your company and very often want to work for you.
More on Features and Benefits in Janitorial Proposals
Astute facility managers are focused on how their facility will benefit from hiring you and your service. This has to be pointed out in your bid.
Quick Tips for Successful Bidding
Here are several ways cleaning contractors can win more bids and improve their odds of winning new customers.